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You are here: Home > Return Policy

We are committed to providing quality products to our customers. If you are not completely satisfied with your purchase we will gladly accept returns on any unworn, unaltered, unwashed goods purchased through a 'party' or www.miabellina.com for refund or exchange.

Returns by Mail

  • Items can be returned within 30 days of purchase date. You will receive a refund for the price of the item(s). We regret that we are unable to refund your original shipping charges unless the return was a result of our error.

  • If we receive your item(s) within 30 days of purchase date and they were paid with a Gift Card you will receive a refund in the form of an online store credit for the item(s).
  • Items received more than 31 days after the purchase date may not be returned.

  • Please be aware that if your order is $75 or over which quality you for a free shipping and you ended up returning items making you final purchase go bellow $75 you will be charge a shipping cost corresponding to the amount of your final purchase.

  • If the amount of your order qualify you for a free product and a return makes the order go bellow the stated amount you will have to return the free item as well or the cost of the free item will be deducted from the return.

  • It takes up to 10 days to process the return and credit your account, or to issue an online store credit if you are a gift recipient. We will notify you via e-mail once your return has been processed. Please note that your financial institution will likely take approximately seven business days to reflect this transaction.

  • Claims for shortage or damaged goods should be made within 7 days.
Gift returns
  • If you are returning a gift and do not want the refund to go to the purchaser, please email us at customercare@miabellina.com to set-up the gift return under your account.
  • Check the "I am returning a gift" box on the back of your Return Form and indicate the reason for return.

  • Please fill out all the information on the Return Form.Your refund will be in the form of an online store credit that you can use at any time shopping at www.miabellina.com.


Exchanges
  • You can exchange item(s) purchased through our web site by mail within 30 days of purchase date (The item(s) has to be in our offices within 30 days.

  • Items purchase more than 30 days after the purchase date will not be exchange.

  • Once we receive your package,we will promptly exchange the product. No additional shipping fee will be charged the first time. If more than one exchange is made on the same order a new shipping fee will be charged.

How to send the package to us
  • Fill out both sides of the Return Form and include the Return Form with your items(s). Include your name, e-mail address, and phone numbers so that we can contact you, if necessary.
  • Package your return in a well-padded envelope or box to prevent damage in transit.
  • Mail your return via United States Postal Service (USPS) First Class with delivery confirmation number.

  • All returned merchandise must be shipped freight prepaid and have a proof of shipment since we are not responsible for loss item(s)

  • Mia Bellina offers one free shipping exchange. If you are doing more than one exchange your will be charge a fee based on the price of the exchange.


Please click here to download the RETURN FORM